Terms of Service

1. General

By accessing and using this website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.

We reserve the right to modify, update, or replace these Terms of Service at any time without prior notice.

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2. Products and Orders

The products sold on this website are generally made-to-order and are produced after an order has been placed.

We reserve the right to refuse or cancel any order due to product availability, pricing errors, suspected fraudulent activity, or any other reasonable circumstances.

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3. Pricing and Payment

All prices displayed on this website are subject to change without notice.

Payment must be completed using one of the payment methods available on this website at the time of purchase.

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4. Shipping

Production and shipping times are estimates only and may vary depending on order volume, production schedules, carrier delays, customs procedures, or other circumstances beyond our control.

We are not responsible for delays caused by shipping carriers, customs authorities, or other third parties.

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5. Returns and Refunds

Because all products are made-to-order, we do not accept returns, exchanges, or refunds for customer-related reasons.

This includes, but is not limited to, incorrect size selection, ordering mistakes, changes of mind, or dissatisfaction based on personal preference.

If a product arrives damaged, defective, or incorrect due to our error, please contact us within 7 days of delivery. We will review the issue and provide an appropriate resolution.

For more information, please refer to our Refund & Return Policy.

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6. Intellectual Property

All content displayed on this website, including but not limited to text, images, logos, product designs, illustrations, and graphics, is the property of the store owner or its respective rights holders and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use of any content is strictly prohibited.

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7. Custom Designs and User-Submitted Content

When submitting names, images, logos, artwork, or other content for personalized products, you represent and warrant that you have the legal right to use such content.

You agree not to submit any content that infringes upon the copyrights, trademarks, publicity rights, privacy rights, or other legal rights of any third party.

You assume full responsibility for any claims, damages, or disputes arising from submitted content, and we shall not be liable for such matters.

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8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or our products.

Our total liability shall not exceed the amount paid by the customer for the applicable product.

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9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Japan.

Any disputes arising from or relating to these Terms of Service or the use of this website shall be subject to the exclusive jurisdiction of the courts located in Japan.

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10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

• Business Name: [Taiyo Co., Ltd. – Oreryu Souhonke Division]
• Email Address: [kataoka@taiyou-sya.com]
• Address: [28-11 Iiguradai, Sosa-shi, Chiba 289-2147, Japan]